Sunday, October 24, 2021


Galaxy app crash bug: Samsung and Google offer important advice on how to fix your phone

If apps on your Galaxy smartphone keep crashing then you are definitely not alone. A strange bug has hit all…

By admin , in Tech , at March 25, 2021 Tags: ,

If apps on your Galaxy smartphone keep crashing then you are definitely not alone. A strange bug has hit all Android devices with the issue having a major impact on a number of services including Gmail, Yahoo, Outlook and even the BBC Weather app.

Google says that all users should update Android System WebView and Google Chrome via the Google Play.

To do this, navigate to the Play Store app, search for Android System WebView, then tap update. This should solve your app-crashing woes.

Samsung has also revealed its own advice with the company tweeting numerous users with its own fix.

In the post on social media, Samsung said: “Please remove the Webview Update and then restart the phone. Here are the steps: Go settings > apps > tap the three dots in the top right corner > show system apps > search for Android System WebView > select Uninstall updates.

Although this is good advice it seems it’s not working for all Samsung fans.

Numerous posts on Twitter reveal Galaxy fans still having issues with one saying: “Samsung team my apps keep crashing since yesterday and the Android system WebView is disable already on my phone can’t remove it or do anything.what to do ??????”

Whilst another added: “Please help! Google apps keep crashing on Samsung galaxy s8. I am unable to install Android system webview app.”

If the fix hasn’t worked for you then it’s unclear what to do next although more advice from Google and Samsung should be expected soon if the issues are ongoing.

In a statement sent to Express.co.uk, a Google spokesperson said: “We have resolved the issue with WebView that caused some apps on Android to crash for some users. Updating Android System WebView and Google Chrome via Google Play should now resolve the issue.”

SOURCE

Comments


Leave a Reply


Your email address will not be published. Required fields are marked *